Shipping and Production
An estimated delivery time will be provided to you once your order is placed and your proof is approved. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Business day means Monday to Friday, except holidays. Please note we do not ship on weekends. Date of delivery may vary due to carrier shipping practices, delivery location, the method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Outside of production times which is the time it takes to pick and decorate your merchandise.
DO YOU HAVE A RUSH OR DEADLINE? Please contact one of our associates at orders@logousa.com to find the best Production + Shipping Solutions.
We have 4 available shipping methods:
- Standard Shipping: 7-10 Day Delivery After Production
- Priority Shipping: 2-3 Day Delivery After Production
- Guaranteed 2-Day Delivery: 2 Day Delivery After Production
- Overnight Delivery: Guaranteed Next Day Delivery After Production
We also have 3 available production times:
- Standard Production:12-18 Business Days FREE!
- Express FASTPASS Production: 7-10 Business Days (Most Popular)
- V.I.P. PRIORITY FASTPASS+ Production: 3-6 Business Days (BEST)
Please contact us by email at orders@logousa.com for any other shipping inquires.
Resolve Your Questions
Frequently Asked Questions
We’ve gathered the most common questions from our clients to help you find quick, clear answers before starting your project.
How do I place an order with my logo?
Simply choose your product, click “Customize,” and upload your logo. You can preview embroidery or printing placement before checkout.
What file formats do you accept for logos?
Pick your product, hit “Personalize,” and upload your logo. You’ll be able to preview how the embroidery or print will appear before completing your order.
Can I see a sample or proof before production?
Select your item, click “Design Now,” and add your logo. You can see a live preview of the print or embroidery placement before you checkout.
Can I order products without customization?
Choose your desired product, tap “Edit Design,” and upload your logo. A real-time preview shows exactly where your logo will be printed or embroidered.
What is your return policy?
Find your preferred product, press “Create Your Design,” and upload your logo. You’ll get a clear preview of logo placement for embroidery or print before payment.
How do I reset my password?
Pick your product, hit “Personalize,” and upload your logo. You’ll be able to preview how the embroidery or print will appear before completing your order.
Can I track my order?
Pick your product, hit “Personalize,” and upload your logo. You’ll be able to preview how the embroidery or print will appear before completing your order.