Let’s Begin Your Project

Can't find the answer you're looking for? Submit your question or comment here.

Urgent Request? Contact Us Right Away

For any immediate concerns, rush orders, or critical project updates, reach out to our support team for instant assistance during business hours.

Bring Your Brand to Life with Custom Embroidery

Your brand deserves more than a printed logo - it deserves craftsmanship that feels personal, precise, and built to last.

Our embroidery blends precision with durability, giving your brand a professional finish that feels as good as it looks.

Resolve Your Questions

Frequently Asked Questions

We’ve gathered the most common questions from our clients to help you find quick, clear answers before starting your project.

How do I place an order with my logo?

Follow these steps to customize and order your product:

  1. Click “Shop by Category” or “Shop by Brand.”
  2. Select the item you want.
  3. Choose your garment color.
  4. Enter the quantities for each size.
  5. Select a decorating method (Screen Printing or Embroidery).
  6. Choose the decoration location on the garment.
  7. When prompted, upload your logo.
  8. Adjust the logo placement as needed.
  9. Select your decoration colors.
  10. Click “Add to Cart.”
  11. When the art approval box appears, select “Art Approved.”
  12. Review your sizes and click “Add to Cart” again if needed.
  13. Enter your shipping and billing information.
  14. You’re all set! Your order is now placed. You’ll receive a final art approval via email before production.

We prefer a vector original format logo for the best quality.  Those file types would be EPS, AI. CDR, or PSD files.  We can also except a PDF, PNG, or JPG file.  If the file is of poor quality and must be redrawn there may be a charge to convert the logo to Vector format.

After your order is received and processed, you will be receiving a digital proof for approval via email.  Your order will be scheduled for production after approval.

While we can sell some products blank, Private Label products including Nike, Travismathew, Ogio, The North Face and others require us to decorate when we sell.  Please inquire if the product you would like blank falls within these guidelines.

Pick your product, hit “Personalize,” and upload your logo. You’ll be able to preview how the embroidery or print will appear before completing your order.

At Logo USA, Inc., every product we decorate is done to meet the unique specifications and vision of our customers. Due to the personalized nature of our work, all sales of custom products are final and we do not accept returns or offer refunds. That said, we stand behind the quality of our craftsmanship. If there is an issue with your order due to an error on our part, we will do our due diligence to correct the matter—whether that means making necessary adjustments, repairs, or replacements. However, this resolution process does not include financial refunds. We encourage all clients to carefully review specifications, drawings, and approvals prior to production to ensure the final product meets expectations.

When you order is complete, you will receive an email with all your tracking information.